Building Services Manager

Job Description The successful candidate will act as the main point of contact for clients, building strong stakeholder relationships while managing maintenance operations, contractors, and financial performance. This is a key leadership role requiring a balance of technical expertise, communication skills, and commercial awareness. Key Responsibilities Deliver high-quality building services to meet client and contract requirements Act as the main client contact, building and maintaining strong stakeholder relationships Lead day-to-day maintenance operations, including PPM and reactive works Manage contractors, permits, and ensure safe systems of work Monitor service performance, resolve issues, and drive continuous improvement Support financial targets, including budgets, cost control, and small works delivery Ensure compliance with HSEQ standards and company procedures Oversee documentation, reporting, and asset/maintenance records Professional and Personal Competencies/Qualifications Background in Facilities Engineering or a Facilities Manager with strong Hard FM experience Strong FM experience, ideally within a similar environment Proven experience managing maintenance operations, contractors, and service delivery Good working knowledge of health & safety regulations and permit-to-work systems Strong stakeholder management and communication skills The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….