Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about?
As part of our Retail team, you’ll be joining our store in Bicester Outlet, as our Senior Sales / Key holder on a permanent, Full time or part-time basis.
What You’ll Be Doing
Supports the team to represent the brand with their personal styling, grooming standards,
demeanor and overall appearance
Educates the team on our brand identity and ways of working
Supports the team through change
Works well under pressure
Ensures the team understand and conduct themselves in line with our brand values
Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained
Communicates relevant company news to the team
Ensures the team build and nurture customer relationships, creating a loyal customer base
Helps the team keep up to date with all product, fabrics, design direction, latest trends to
inspire and style outfits to suit the customers
Understands store targets, budgets and KPI levers
Motivates and helps the team to deliver personal sales targets and lead by example
Ensures the store is opened and closed safely and efficiently
Deploys the team effectively across the store to complete required tasks and meet
deadlines
Adapt their communication style for individuals
Provides clarity when providing instructions or giving direction
Recognises achievements, gives praise as well as constructive feedback to improve
performance
What we’ll do for you
Seasonal business wear allowance
Generous employee discount
Rewarding commission structure
Wellbeing and financial support through our Employee Assistance Programme
Low monthly cost health support through our medical cash plan
Fitness discounts
Family friendly policies including enhanced parental pay
23 days annual leave, increasing to 25 days after 2 years’ service
Employee referral scheme
Career development opportunities
Apply now to start your story at Reissu2026
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you….