NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
As an Audio Typist within NHS Greater Glasgow and Clyde, you will play a vital role in supporting clinical teams by delivering an efficient and accurate transcription service. Working within Acute Services, you will contribute directly to patient care by ensuring timely communication through high‑quality clinical documentation. This is an excellent opportunity to be part of one of the largest healthcare organisations in the UK, where your work truly makes a difference. You will join a supportive and collaborative administrative team committed to excellence and continuous improvement. This role follows a Monday‑to‑Friday shift pattern, offering a consistent work‑life balance while building a meaningful career.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes. All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these requirements are met.
Duration, Location, and Working Pattern
Part‑Time, Permanent.
Base Location: Queen Elizabeth University Hospital.
Shift Pattern: Monday to Friday.
Please note the salary is pro rata for part‑time hours.
Key Responsibilities
- Transcribe dictation from outpatient clinics, discharge summaries and medical reports for internal and external use.
- Input and maintain accurate patient data on clinical systems to support follow‑up care.
- File clinic correspondence via Winscribe into Clinical Portal, ensuring accurate electronic patient records.
- Meet quality standards and turnaround times for all transcription work.
- Provide telephone support within the department and communicate effectively with clinical staff.
- Scan, print and manage clinical documentation in line with departmental processes.
- Process referrals via SCI Gateway and support wider administrative and health and safety responsibilities.
Qualifications
- Advanced keyboard skills with the ability to produce accurate, high‑speed transcription.
- Proven proficiency in the English language, along with knowledge of medical terminology.
- Experience using Microsoft Office and clinical systems such as TrakCare, Winscribe or similar.
- Strong organisational skills with the ability to prioritise workload and meet deadlines.
- Excellent communication and interpersonal skills with a professional and adaptable approach.
- Ability to work independently and as part of a team in a fast‑paced environment.
- Understanding of confidentiality requirements, including GDPR and handling sensitive patient information.
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
- Membership of the NHS Pension Scheme, including life insurance benefits.
- Salary Sacrifice Car Benefit Scheme.
- Development opportunities including study bursaries, e‑learning and classroom‑based courses.
- Enhanced pay for working public holidays.
- NHS discounts on a wide range of goods and services.
- Confidential employee support and assistance, including counselling and psychological therapies.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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