Company: Southway Housing Trust
Location: Manchester
Job Description:
Southway Housing Trust in Manchester is looking for a Customer Experience Manager to lead their complaints and customer feedback service.
In this hybrid role, you will ensure that customer insights translate into meaningful service improvements, oversee complex complaints, and develop a team dedicated to enhancing customer experiences.
We offer a competitive salary, a contributory pension scheme, and 25 days of annual leave.
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Posted: July 6th, 2026