Company: Vallum Associates
Location: Sheffield
Job Description:
- Manage global P1/P2 incidents across complex enterprise systems
- Coordinate technical teams to diagnose defects and validate fixes prior to deployment
- Ensure incidents were correctly logged and tracked through JIRA and ServiceNow
- Provide executive-level incident and quality reporting during crisis management events
- Work closely with QA and Test teams to support validation of defect fixes prior to release
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Posted: July 6th, 2026