Governance Support Officer

Overall Summary

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance Team where you will work closely with the Commissions Manager, Governance Manager, Senior Governance Analyst and Governance Support Officer to provide key support activity for all Governance team activities.

Working as part of the Sales Operations team our ideal team member will have previous experience in providing end-to-end commission governance and financial controls oversight with excellent attention to detail.

Responsibilities

• Assist with commission calculation, validation and reporting
• Assist with control framework design and embedding
• Produce auditable MI for senior and executive stakeholders, including monthly reporting to stakeholders such as Sales, Finance and Group Reward
• Act as a key interface between Governance, Risk, Finance, Operations and Sales, ensuring incentive design and execution is appropriately controlled, challenged and evidenced
• Prepare packs and minutes for various incentive committees and meetings, including Sales & Incentives Working Group and Steering Committee
• Deputise for the Commissions Manager if required, and represent Commissions in various meetings and projects
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by regulatory bodies are carried out to the required standards
• Management of risk registers, including actively following up outstanding actions

We would love to hear from you if you have:

• A proven ability to develop strong working relationships with key operational colleagues including senior management, as well as compliance and risk officers
• Some knowledge of risk management with a broad familiarity with Operational and Conduct Risk
• An analytical, methodical and resourceful approach to problem solving
• Demonstrated ability to meet deadlines, being self‑motivated with excellent time management skills
• An ability to interpret data, adapting and responding to change
• An excellent history of high quality personal performance and a desire to exceed expectations

It is not essential but would be great if you have:

• Knowledge of commission systems
• Strong level of product and technical knowledge
• The ability to troubleshoot common problems
• Experience in an operational based environment preferred
• Liaise with senior business stakeholders up to ExCo level

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