EMEA Director of AI-Driven Customer Success

Smartsheet is seeking a Director of Customer Success to lead their EMEA team in London. This pivotal role entails managing the Customer Success organization, focusing on AI-driven transformations and enhancing customer experiences.

The ideal candidate should possess over 8 years of management experience in Customer Success within a global B2B tech firm, expanding and developing teams to drive success. A Bachelor’s degree is required, and they should be legally eligible to work in the UK.

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