Location: Salisbury
Salary: A GBP 20,982 per annum
Vacancy Type: Permanent, Part Time (30 hours per week)
Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we’re looking for a proactive and caring individual to join us at Raglan Court, a welcoming retirement living scheme in Salisbury.
As our Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported and empowered to live independently.
You’ll take ownership of essential safety checks, including health and safety, fire safety and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised.
Whilst this role is predominantly based at Raglan Court, Salisbury, there may be requirements to travel to Pembroke House, Salisbury.
What were looking for
- Experience in housing or customer:facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record:keeping and attention to detail.
- A self:starter with great organisational skills and a passion for helping others.
- Clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem:solver who delivers high:quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
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