Pizza Venue Manager

Position

Papa Johns Manager

Type

Full-Time / Permanent

Bonus

Up to 10% Annual Bonus

Overview

Join our One Great Team at Haven as a Papa Johns Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting pizza! You will lead an energetic F&B team, inspire them to hit their goals, manage resources, drive guest experiences, ensure compliance, and support team development.

Key Responsibilities

• Team Leadership: Lead, motivate and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, provide regular feedback, coaching, and conduct performance reviews.
• Resource Management: Oversee team scheduling, budgets and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring and creating growth opportunities.

Requirements

• Proven experience in roles such as Restaurant Manager, General Manager in a fast‑food chain, or a similar management role within the food service industry.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multi‑tasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

EEO Statement

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

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