Location: Southampton
Salary: FTE A GBP 27,976 per annum
Vacancy Type: Permanent, Full/Part Time (35 or 20 hours available)
We are looking for two proactive and caring individuals to join us, one Scheme Manager at Raglan Court and one at Kerrigan Court, our welcoming retirement living schemes in Southampton.
Positions available:
- 1 x Kerrigan Court: Permanent, 35 hours per week: GBP 24,479.00 per annum
- 1 x Raglan Court: Permanent, 20 hours per week: GBP 13,988.00 per annum
As a Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day‑to‑day operations and ensuring our residents feel safe, supported, and empowered to live independently. You will take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, ensuring compliance standards and delivering consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you will be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.
Responsibilities
Oversee day‑to‑day operational management and support the Delivery Manager.
Maintain and review essential safety checks, including health and safety, fire safety, and warden call systems.
Identify and manage risks including safeguarding concerns.
Make decisions to ensure residents’ well‑being and safety.
Qualifications
- Experience in housing or customer‑facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record‑keeping and attention to detail.
- A self‑starter with great organisational skills and a passion for helping others.
- Strong communication skills, working well with residents, colleagues, contractors, and external agencies.
- Practical problem‑solver who delivers high‑quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Appointment Criteria
Appointment will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
About Stonewater
Stonewater is a leading housing provider managing around 40,000 homes and serving 93,000 customers across affordable housing for general rent, shared ownership, sale, alongside specialist accommodation, with an ambitious house‑building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We are a Disability Confident Employer, working towards accreditation as a Disability Confident Leader, and also a Menopause Friendly employer.
We value ethics, ambition, passion, agility, and commercial mindset.
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