Senior Transport Officer
An exciting opportunity has arisen for a Senior Transport Officer to lead the mobilisation and ongoing management of a new e‑bike concession contract for a Council in South London. This high‑profile role will see you acting as the council’s lead client representative, overseeing operator performance, contract compliance and the successful delivery of a shared micromobility network. Working across a complex stakeholder environment, you will play a key role in ensuring the scheme delivers safe, accessible and sustainable transport outcomes for residents.
Key Responsibilities
- Lead the mobilisation of a new cross-borough e‑bike concession contract ahead of launch.
- Manage concession operators, ensuring compliance with contractual obligations, service level agreements and performance standards.
- Monitor operational performance using live data platforms, dashboards and fleet management systems.
- Oversee contract governance, commercial performance and financial management of the concession framework.
- Coordinate the delivery and optimisation of e‑bike parking infrastructure across both boroughs.
- Manage stakeholder relationships with elected members, internal teams, operators and community groups.
- Support accessibility, equalities and social value commitments, ensuring operators meet contractual requirements.
- Provide strategic advice on micromobility integration and future network development.
Requirements
- Proven experience within micromobility, shared mobility, e‑bike operations or sustainable transport.
- Strong background in contract management, concession management or client‑side service delivery.
- Experience managing suppliers and holding operators accountable against KPIs and service standards.
- Strong commercial awareness and financial management experience.
- Ability to interpret operational data and translate insights into service improvements.
- Excellent stakeholder management, negotiation and communication skills.
- Experience working within local government, transport or regulated service environments would be highly desirable.
This is an excellent opportunity to lead one of London’s emerging micromobility programmes and play a key role in shaping the future of sustainable transport across two boroughs.
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