A Platinum Investors in People employer and an award‑winning UK bank focused on growth, serving savers and businesses across the UK. We help clients achieve their ambitions and build a sustainable future. If you are an experienced IT Infrastructure Engineer looking to grow in a friendly environment, we want you.
The role provides support to the Network team and covers all aspects of network infrastructure and security. The ideal candidate has an education or accreditation in network technologies or relevant experience within the last 2 years. The Infrastructure Team responds to support tickets, queries, fault reports and projects in a timely manner.
The Infrastructure Team is responsible for Network Infrastructure and Network Security, ensuring reliable and secure operation. The role requires a broad understanding of traffic flows between locations and beyond the organisation’s boundaries, and experience with enterprise networking, security platforms, wireless and access control, centralised network management, cloud‑based networking and automation.
Key responsibilities:
- Monitor, manage and optimise enterprise network environments to ensure high availability, performance, scalability and security across LAN, WAN, Network Security, Cloud and Hybrid infrastructures.
- Design and deliver complex end‑to‑end network solutions, including routing, switching, network security and cloud connectivity, working independently and collaboratively to meet business and technical requirements.
- Balance BAU operational support with continuous improvement initiatives and project delivery, ensuring stability while driving modernisation and efficiency across the network estate.
- Act as a key escalation point for complex network incidents and major outages, driving structured troubleshooting, root‑cause analysis and preventive measures.
- Provide technical guidance and mentorship to peers, promoting best practice, upskilling and knowledge sharing.
Required skills and experience:
- Expert knowledge of network and infrastructure technologies, including enterprise routing and switching, network security and hybrid cloud networking.
- Proactive, analytical problem‑solving skills in fast‑paced, high‑availability environments.
- Experience designing and supporting Cisco networking solutions.
- Advanced firewall expertise and senior‑level network engineering design and implementation.
- Hands‑on cloud networking experience delivering scalable and secure solutions.
- Automation‑first mindset, with scripting (PowerShell/Python), infrastructure‑as‑code and network automation frameworks.
- Strong communication and stakeholder management skills, including translation of technical concepts to non‑technical audiences.
- Flexibility to support business outside normal hours if required.
Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.
Working Hours: 37.5 hrs per week, Monday to Friday 8:30‑5:00 with one hour for lunch. Hybrid working in office and from home.
Inclusion: As a Disability Confident Employer we ensure our vacancies are accessible for everyone. If you have a disability, long‑term health condition or are neurodiverse and need adjustments in the recruitment process, please contact our recruitment team.
Benefits
- Generous holiday allowance – 25–30 days plus birthday, Christmas Eve and New Year’s Eve off. Option to buy or sell up to a week’s leave.
- Share Save Scheme – discounted shares.
- Profit‑related pay – share of annual profit.
- Pension plan – up to 10% salary contribution.
- Family‑friendly policies – enhanced parental pay and fertility treatment leave.
- Employee discounts on entertainment, travel, shopping and more.
- Volunteering day – one day per year.
- Life assurance and personal accident cover.
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