About the role
Are you an Administrator looking for a community job in a developing service? Our Community Transfer of Care Hub (CToCH) service is looking for an enthusiastic administrator to support the clinical and admin teams.
There is a focus on data collection to evidence the difference new ways of working are having on flow through the system, bed days saved and improved patient experience. The post will require you to work in close collaboration with colleagues from acute hospitals, social care, primary care, Pathway 2 home providers and our Integrated Care Board (ICB) and really make a difference for these service users and their families.
We are developing new ways of working alongside acute hospital and local authority colleagues to support the service users admitted to acute hospital beds to leave hospital in a safe and timely way and maximise capacity of community resources.
Work hours
The Service currently operates 08:00 – 18:00 7 days a week including Bank Holidays.
Key Responsibilities
This role supports the delivery of the admin component within the Community Transfer of Care Hub (CToCH). As a CToCH administrator, you will work alongside the Admin lead to provide comprehensive admin support to health and social care professionals, hospitals, GPs, service-users, their relatives and carers and other stakeholders both within Sirona and in the wider health community.
You will be required to answer telephone enquiries in a friendly and professional manner, ensuring effective and accessible communication with staff, service users, the general public and any others as appropriate.
This admin role involves maintaining accurate and up to date patient records and data collated in the Sirona IT systems the electronic patient record, data bases and locally held spreadsheets.
About Sirona
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services.
Benefits
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
Diversity & Inclusion
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Contact
For further details / informal visits contact: Name: Collette Carter Job title: BNSSG CToCH Admin Lead Email address: Collettecarter@nhs.net Telephone number: 07770830474
Charlotte Whitrow Admin Lead – North Somerset Charlotte.whitrow@nhs.net
Additional Information
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
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