IT Service Desk Leader: AI-Driven End-User Support

Dormont Manufacturing Co is seeking an IT Service Desk and End User Support Manager. In this role, you will lead the team responsible for delivering seamless technology support, enhancing service quality and employee experience.

Your responsibilities will include monitoring KPIs, reducing repeat issues, and supporting a high-performing team within a hybrid work environment. Join us to make meaningful improvements and directly impact our technology support landscape.

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