SaaS Support Lead – Data-Driven, Hybrid Glasgow

Company: Employal
Apply for the SaaS Support Lead – Data-Driven, Hybrid Glasgow
Location: Glasgow
Job Description:

Employal is seeking a Technical Support Manager based in Glasgow, offering a hybrid working model of three days in-office per week. This role focuses on leading the technical support team to enhance customer satisfaction and operational performance.

Key responsibilities include managing escalations, optimizing workflows, and driving continuous improvement within the support function. Ideal candidates will have experience in a technical support environment and a passion for team development. Competitive salary ranges from £35,000 to £40,000 per annum.

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Posted: July 6th, 2026