Salary: Up to £40,000 per annum (DOE) | Company Benefits
Location: Walsall, West Midlands
Contract: Full Time | Permanent | 37 hours per week
About Us
South Staffordshire Limited is an integrated services group that operates across two regulated water supply businesses and offers a range of complementary services and products through its non‑regulated divisions: waste, water and infrastructure, compliance, service and software, and water consumption supply and logistics. Group companies include: South Staffs Water, Cambridge Water, Advanced Engineering Solutions, Hydrosave, G Stow, OnSite, Integrated Water Services, Omega Red, Echo Managed Services, Aptumo, Aqua Direct, and Office Water Coolers.
The Role
As an Infrastructure Cloud Engineer at South Staffordshire Limited, you will play a key role in delivering secure, resilient, and high‑performing IT services across the organisation. This is a hands‑on technical role working across both cloud and on‑premise environments, supporting critical infrastructure, strengthening security, and contributing to both business‑as‑usual operations and major transformation projects. You’ll work closely with infrastructure, architecture, cyber security, and project delivery teams to implement and support modern technology solutions that enable the business to operate effectively and securely.
Key Responsibilities
- Implement, manage, and support secure cloud and on‑premise infrastructure aligned to architectural standards and business requirements
- Configure and maintain security tools including Zscaler, Guardicore, Defender, Sentinel, InTune, and Log Analytics
- Support network and firewall technologies including Checkpoint, Fortigate, Meraki, and Azure firewalls
- Balance operational support responsibilities with infrastructure improvement and transformation projects
- Take ownership of technical issues through to resolution using ITSM tools and strong troubleshooting skills
- Work closely with architects, project managers, cyber security teams, and third‑party partners to deliver high‑quality solutions
- Maintain high levels of IT security, support risk management activities, and ensure adherence to technical standards and procedures
- Produce technical documentation, support testing activities, and contribute to installation and deployment planning
- Travel to UK sites as required and provide occasional out‑of‑hours support
What You’ll Need
- Experience working with cloud and infrastructure technologies across both on‑premise and Azure environments
- Strong knowledge of security technologies including Zscaler, Guardicore, Defender, Sentinel, and Log Analytics
- Experience supporting Windows, Linux, and VMware environments
- Good understanding of networking fundamentals including IP addressing and routing
- Experience using ITSM and monitoring tools
- Strong analytical, troubleshooting, and problem‑solving skills
- Ability to produce clear technical documentation and communicate technical concepts effectively
- Experience with cloud telephony systems
- Able to pass a security clearance check
What You’ll Get
- Family‑Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
- Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
- Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
- Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
- Professional Development: Hands‑on training and ongoing career development opportunities
- Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee‑led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.
We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.
We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
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