Resettlement Officer – Ashford, Kent – Part Time (20 Hours Temp)
The Role
As a Resettlement Officer, you will manage a caseload of refugee and resettled households, providing practical advice, welfare support and tenancy-related assistance to help individuals integrate into the community and sustain independent living. Manage a varied caseload, delivering holistic support plans and carrying out regular welfare visits. Support clients to access housing, healthcare, education, benefits, employment and other essential services. Work closely with landlords, housing teams and partner agencies to secure and maintain suitable accommodation. Carry out safeguarding assessments, make referrals where required and ensure vulnerable individuals receive appropriate support. Liaise with interpreters and external organisations to ensure effective communication and service delivery. Maintain accurate case records, complete reports and ensure compliance with safeguarding and data protection requirements. Promote community cohesion by working collaboratively with local organisations, businesses and voluntary groups.
The Candidate
The successful candidate will have previous experience in a Resettlement Officer, Housing Support, Refugee Support, Housing Officer or similar community-based support role, managing vulnerable clients and complex casework. Experience managing a caseload and delivering person-centred support plans. Previous experience supporting vulnerable individuals, refugees, migrants or similar client groups. Excellent communication, organisational and IT skills, including Microsoft Word, Outlook and Excel. Knowledge of welfare benefits, housing services or tenancy sustainment is desirable. Full UK driving licence and access to a vehicle for work purposes is essential.
The Contract
Part Time – 20 hours per week, Monday to Friday with flexibility between 9am and 5pm. Hybrid working available, including community visits, office working and home-based administration by agreement. Four month contract. Pay: £20.15 per hour LTD company rate. PAYE equivalent is £17.18 per hour, inclusive of holiday pay.
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