Nursing Manager – OPD | Outpatients | Private Hospital | Permanent, Full-time | Reading | Band 7 Ok Spire Dunedin Hospital are looking for an experienced Outpatient Manager to lead our Outpatient Service. The Outpatient Manager will be responsible for ensuring delivery of high quality and efficient outpatient services, delivering key quality, performance and financial plans and service enhancements.
Main Duties
- Lead, manage and develop the provision of outpatients
- Manage the operational delivery of outpatients against Spire key performance indicators, ensuring the efficient running of the department
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies
- Develop own knowledge and skills and contribute to the development of others
- Promote best practice in health & safety and security
- Promote people’s equality, diversity and rights
- Apply correct use of technology
- Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of Enquiry (KLOE); always aiming to achieve Good and Outstanding
- Adhere to all relevant healthcare standards and manage issues of governance and risk effectively
- Ensure effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above
- Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings
- Provide clinical leadership on development of new services
- Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice
- Ensure that Clinical Governance and risk management are embedded within daily practice
- Undertake human resource activities for all members of the team
- Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post
Hours
37.5 hours across Monday to Friday and Saturdays as required; normally from 8am-8pm on weekdays and Saturday 8-6
Benefits
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform – discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Qualifications
- Relevant Diploma or Degree
- NMC Registration
- Previous experience in an outpatients department at a senior level
- Experience of working unsupervised
- Experience of leading a team
- Ability to manage, motivate, support, develop and lead the department
- A focus on positive patient and user experience
- Able to work cohesively across clinical teams
- Competent across a range of clinical management and leadership skills
- Performance monitoring and reporting capabilities
- Knowledge of appropriate standards and external bodies, such as the Care Quality Commission
- Auditing skills across clinical standards and departments
- Ability to implement continuous improvement initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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