Field Service Engineer

Here at Chubb Fire & Security, we are looking for a Field Service Engineer to join our Chubb Community Care team, based preferably in the Central Midlands area.

What You’ll Be Doing

• Carry out corrective and preventative maintenance on Warden / Nurse Call, Access Control and Intercom systems in accordance with relevant company procedures, engineer instructions and system requirements.
• Ensure that if installed system differs from the specification the relevant documentation is complete and brought to the Supervisor or Management attention.
• Provide small works engineering functions from initial survey, through installation to commissioning and customer handover.
• Participate in an out‐of‑hours call‑out rota (typically 1 in 8).

What We Would Like You To Bring

• Good basic education and ideally a relevant qualification in the electrical/electron industry or equivalent demonstrated knowledge.
• Good IT skills (computer literate).
• High level of customer service experience – ideally in the Community Care field.
• Full UK driving licence.
• Sound technical knowledge of Warden / Nurse Call, access control and Intercom systems.
• Field service experience.
• Based or able to commute easily to the Central Midlands area.
• Compassion and empathy, comfortable working in a care environment with clients.

Salary & Benefits

• A competitive salary with the opportunity for monthly bonuses.
• 25 days holiday, plus bank holidays.
• On‑call duties.
• Monthly bonus.
• Company vehicle.
• Cycle to work scheme.
• Employee referral scheme (£1000).
• Company pension scheme.
• Life assurance (4 × basic salary).
• Employee scholarship scheme.
• Central benefits platform offering a wide variety of discounts.
• Childcare vouchers.
• Health & wellbeing resources.
• Bravo Awards – recognising outstanding contributions from all employees.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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