Overview
The HR & Operations Manager is responsible for delivering a high-quality HR service across the organisation, supporting effective people management, compliance, and a positive employee experience. The role focuses on HR while also overseeing the smooth day-to-day running of office operations, working collaboratively with administrative and finance colleagues to ensure efficient organisational processes and effective operational support. You will also lead ongoing development and improvement of HR policies, systems, and processes, contributing to an effective, compliant, and positive working environment.
Qualifications
- Experienced HR professional with a hands-on, generalist background and strong understanding of employment law and HR best practice.
- Confident managing the full employee lifecycle and employee relations casework, providing practical, trusted advice to managers and colleagues.
- Highly organised and proactive, able to manage competing priorities, work independently, and identify opportunities to improve processes and ways of working.
- Comfortable supporting day-to-day office operations, working collaboratively to ensure the organisation runs smoothly.
- Excellent communication skills and a professional, approachable manner.
Benefits
- 33 days annual leave (inclusive of public holidays), increasing to 35 days after 2 years’ service
- Auto-enrolment into pension scheme after 3 months of service
- Flexibility around your working day, with the opportunity to work your hours between 7 am and 7 pm, and option to work from home part of the week
- Access to employee counselling service
Work Arrangements
Hybrid working model with the opportunity to work from home some of the time. The role requires regular travel between office locations.
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