Tenant Liaison Officer

Company: Linsco
Apply for the Tenant Liaison Officer
Location: Sunderland
Job Description:

Customer Experience Coordinator (Tenant Liaison Officer)

Teesside and/or Sunderland

£15.40 per hour PAYE + Weekly Fuel Allowance

We are recruiting a Customer Experience Coordinator (TLO) for a contract role supporting planned social housing improvement works across Teesside and Sunderland. This role covers holiday periods across several projects and is expected to run until the end of September, with the potential for a permanent opportunity.

The Role

Support tenants during kitchen, bathroom, window, door and heating upgrades. Visit residents in their homes to explain works and answer queries. Complete digital records using a tablet and laptop (provided).

Hours

Monday to Friday8:00am – 4:30pm

Requirements

  • Previous face-to-face customer service or Tenant Liaison experience
  • Excellent communication and IT skills
  • Full UK driving licence and own vehicle

If you’re passionate about customer service and enjoy working with people, we’d love to hear from you. Apply today with your CV.

Linsco is acting as an Employment Business in relation to this vacancy.

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Posted: July 6th, 2026