Job Overview
Telesales Executive – Broadband Sales (No Cold Calling). Training Provided.
Location
Chester
Salary
£25,000 basic, plus uncapped commission. Full Time OTE £700-£1,200 per month.
Hours
Full Time: Monday to Friday, 37.5 hours per week with early finish on Fridays. Alternative 4‑day shift: Monday to Wednesday 09:30‑19:30 and Thursday 09:30‑19:00.
Part Time: Minimum 20 hours per week, flexible daytime, afternoon or evening shifts.
About Us
Money Expert is an independent comparison company based in Chester, expanding our team.
What We Offer
- Competitive base salary with uncapped commission, plus performance‑based increases.
- Team outings, regular competitions, and spot prizes.
- Referral bonuses.
- 28 days holiday (including bank holidays); pro rata for part‑time plus an extra day per year of service.
- Rapid career progression opportunities.
- Continuous support and training.
- Company pension plan.
- Wellness & Wellbeing programme.
- Cycle to work scheme.
- MEX Rewards.
- Christmas and New Year shutdown.
- Additional personalised benefits.
- On‑site parking.
Responsibilities
- Contact potential and existing customers to discuss competitive broadband and TV packages.
- Evaluate customer satisfaction with current provider and suggest alternatives.
- Consistently meet and exceed set targets and objectives.
- Respond to customer enquiries and address objections.
- Maintain a high standard of customer service.
Requirements
Essential
- Strong fact‑finding and problem‑solving skills.
- Excellent communication skills.
- Proven track record in telesales or similar roles with a focus on targets.
- Target driven with a commitment to delivering excellent customer service.
- Comfortable working in a fast‑paced, performance‑driven environment.
- Ability to build strong relationships with customers and colleagues.
- Motivated, outgoing, and a positive influence on team morale.
- Understanding of GDPR and maintaining high call quality standards.
Desirable
- Previous broadband sales experience (face‑to‑face, phone, in‑store or online).
- Experience in outbound calling, especially within a telesales or call centre environment.
Equal Opportunities
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Your data will be handled in line with GDPR.
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