HR & Payroll Officer
Redditch£30,000 per annum
Working Pattern
Full-time | 40 hours per week (8:30am – 5:00pm)
Office & Hybrid Policy
Office-based for the first 3 months. Hybrid thereafter (1 day working from home).
About the Company
Our client is a well-established, independent provider of community healthcare services, operating across the Midlands and South Wales. With a workforce of approximately 800 employees, they are committed to delivering high-quality patient care, professional advice, and accessible health services within local communities.
The Role
This is a varied and hands‑on position with a strong focus on Employee Relations (ER), alongside involvement in payroll and broader HR responsibilities. You will play a key role in supporting managers, resolving employee queries, and ensuring the smooth delivery of HR and payroll processes across the organisation.
Key Responsibilities
- Provide day‑to‑day HR support across the business.
- Manage and advise on a range of ER cases, including absence, disciplinaries, and grievances.
- Coach and support line managers on HR policies and best practice.
- Act as the first point of contact for employee queries.
- Assist with payroll processing.
- Maintain accurate HR and payroll records in line with compliance requirements.
- Support HR projects and continuous process improvements.
- Assist with organisational changes, including exposure to TUPE processes where applicable.
About You
Essential
- Proven experience in a generalist HR role.
- Previous exposure to payroll processes (all levels considered).
- Strong, hands‑on experience managing employee relations cases.
- Confident advising and coaching managers.
- Excellent communication and organisational skills.
- Ability to manage a varied and fast‑paced workload.
Desirable
- Familiarity with TUPE processes.
- CIPD Level 3+ (or working towards).
Why Apply?
This is a fantastic opportunity to join a growing healthcare organisation where you will gain exposure across both HR and payroll, working in a supportive and people‑focused environment. They are looking for a proactive, approachable HR professional with strong ER experience, who enjoys supporting managers and being at the heart of a busy HR function.
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