Tribunal & Mediation Officer

Company: Service Care Solutions Ltd
Apply for the Tribunal & Mediation Officer
Location: Birkenshaw
Job Description:

SEND Tribunals & Mediations Officer

We are seeking an experienced SEND Tribunals & Mediations Officer to join a busy Education and SEND service on an interim basis. This is a key role supporting a local authority in managing complex SEND casework, disputes, and tribunal processes.

Location: Hybrid working – primarily remote, with occasional attendance required at a local authority office in the South East (travel may be required).

Contract: Interim – minimum 3 months. Immediate start required. Rate: £400 per day (umbrella).

Key Responsibilities

  • Represent the Local Authority at SEND Tribunals, defending proposed service provision
  • Manage complex SEND casework, mediations, and dispute resolution between families, schools, and professionals
  • Prepare detailed evidence and responses for complaints, enquiries, and Ombudsman investigations
  • Monitor and track tribunal cases and outcomes to support service improvement
  • Work collaboratively with parents, schools, legal representatives, and multi-agency partners

About You

  • Strong knowledge of current SEND legislation and statutory processes
  • Significant experience in SEND case management, including appeals and tribunals
  • Proven experience in mediation and dispute resolution
  • Confident representing a Local Authority in tribunal settings
  • Strong organisational skills and ability to manage a complex caseload independently
  • Excellent communication skills and ability to work under pressure

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Posted: July 6th, 2026