Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed description of the role.
University Hospital Southampton NHS Foundation Trust is a large teaching hospital and Major Trauma Centre committed to providing exceptional care for adults and children. This role is part of our Emergency Department and offers continuous training and development opportunities.
Benefits
- Minimum 35 days paid holiday
- Two‑week intensive induction to set you up for success
- Guaranteed contracted hours and access to extra shifts and overtime pay
- Mentoring team for emotional, personal and professional support
- Central hospital location with excellent transport links and reduced fares for staff
- Continued professional development
- Generous pension scheme and life insurance
- National and local NHS discounts, including popular high‑street and online retailers
- On‑site subsidised restaurants, cafes and high‑street shops
- Financial awards through our refer‑a‑friend scheme
- Internal mover process allowing ward transfers every six months
- Support with flexible working requests reviewed against service need
Responsibilities
The role is diverse and involves essential emergency skills such as applying plaster casts, venepuncture, and cannulation. You will be responsible for patient assessments and meeting care needs, while contributing to improved nursing quality, including initiatives related to dementia and mental health.
What You Will Do
You will work under the guidance of a Registered Nurse or other healthcare professional, offering the highest standards of personal care and support to patients in the Emergency Department.
What We’re Looking For
A caring and compassionate healthcare assistant who thrives in a busy environment. Excellent communication skills and a collaborative approach to delivering high‑quality care are essential.
Your Main Day‑to‑day Duties Will Include
- Washing and dressing patients and aiding in their personal hygiene
- Assisting patients to access and use toilet facilities
- Serving meals and helping to feed patients
- Helping patients to safely move around
- Assisting with bed making and general cleaning tasks
- Collecting pathological specimens such as urine, faeces and sputum
- Making patients and their families feel comfortable
Work Patterns
- Shifts vary: mornings (7 am‑3 pm), short and long days (8–12 hours, 7 am‑8 pm), evenings (to 8 pm), and nights (7 pm‑7 am)
- Availability required Monday to Sunday, including bank holidays
- Excellent communication and interpersonal skills
- Willingness to perform a variety of tasks, including personal hygiene care for patients of all ages and backgrounds
Person Specification
Trust Values
- Patient First
- Always Improving
- Working Together
Qualifications, Knowledge and Experience
Essential Criteria
- Completed care certificate or ability to complete within 6 months of appointment
- Completed secondary education
- Ability to move and handle patients and equipment
- Evidence of empathy, patience and dependability
- Ability to manage a range of difficult situations
- Following instructions and working within the role’s confines
- Managing fluctuating demands and pressures of the role
- Knowledge of care certificate standards (https://www.hee.nhs.uk/our-work/care-certificate)
- Completion of core HCSW competencies related to work area within 12 months of appointment
Desirable Criteria
- Previous experience in an acute hospital setting, as an HCA, or in the volunteer sector
- Understanding of an acute hospital environment and the role of an HCA
This vacancy does not meet the Home Office threshold for sponsorship and requires candidates to complete a 9‑month training period. We are therefore unable to accept applications from candidates who do not have the right to work in the UK or who do not have at least 9 months remaining on their visa from the start date.
Applicants that have applied and been unsuccessful in the last 3 months do not need to re‑apply or submit another application.
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