Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Royal Lancaster Infirmary Town Lancaster Salary £25,760 – £27,476 Per Annum Pro Rata Salary period Yearly Closing 30/06/2026 23:59
Imaging Clinical Support Worker
NHS AfC: Band 3
“Creating a great place to be cared for and a great place to work”
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The Radiology Department at Royal Lancaster Infirmary is looking for an enthusiastic Imaging Support Worker to join our friendly and supportive team.
This is an exciting opportunity to work within a busy diagnostic imaging service, supporting patients and staff across a range of specialist areas including CT, MRI, Ultrasound and the Radiology Day Care Unit.
Applicants should be well‑organised, have excellent communication and interpersonal skills, and be confident using IT systems. Previous experience within a healthcare environment is desirable, together with a Level 3 NVQ in Health and Social Care (or equivalent experience).
We are looking for a motivated, compassionate and adaptable individual who enjoys working as part of a multidisciplinary team and is committed to delivering high quality patient care.
Main duties of the job
The role involves supporting Radiologists, Radiographers and Radiology Nurses in the delivery of safe and effective patient care across a range of imaging services.
Duties include:
- Supporting patients before, during and after examinations and procedures.
- Assisting with ultrasound, CT, MRI and interventional radiology activities.
- Undertaking venepuncture and cannulation following appropriate training and competency assessment.
- Chaperoning patients where required.
- Assisting with the smooth day‑to‑day running of imaging services.
- Undertaking administrative duties including appointment management on the Radiology Information System (RIS) and liaison with wards and clinical teams.
The post is 22.5 hours per week and requires flexible working Monday to Friday on a rotating shift pattern including:
- 07:30 – 15:30
- 08:30 – 17:00
- 12:00 – 20:00
Participation in Bank Holiday working is required and is shared equitably across the team.
Person specification
Education and Qualifications
- Good General Education including English and Maths GCSE at Grade C/4 or above or Functional Skills Level 2.
- Good Command of English Language
- NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent experience
- Evidence of willingness to undertake further training and development relevant to the role.
- Trained in cannulation
- Trained in venepuncture
- Additional healthcare support worker training relevant to diagnostic services.
Experience
- Experience of working within a healthcare, care or patient‑facing environment.
- Experience of working as part of a multidisciplinary team.
- Experience of providing direct support to patients.
- Experience of working with members of the public.
- Experience working within a Radiology, Imaging or Outpatient setting.
- Experience supporting invasive or sterile procedures.
- Experience using NHS computer systems.
- Experience of appointment management or patient pathway administration.
Skills, ability and knowledge
- Ability to communicate effectively with patients, relatives and colleagues.
- Ability to provide reassurance and support to anxious or distressed patients.
- Ability to work accurately and pay attention to detail.
- Good organisational skills and ability to prioritise workload.
- Ability to work independently within agreed protocols and recognise when to seek assistance.
- Ability to maintain accurate records and documentation.
- Basic IT skills and experience using computerised systems.
- Knowledge of Radiology computer systems
- Understanding of diagnostic imaging pathways.
- Awareness of radiation safety principles within a Radiology environment.
Personal Qualities
- Positive and proactive approach to work.
- Caring, compassionate and patient focused.
- Professional and courteous manner.
- Reliable and dependable.
- Ability to work calmly under pressure.
- Flexible approach to working patterns and service needs.
- Ability to work effectively as part of a team.
- Interest in developing a career within diagnostic imaging services.
Other
- Ability to undertake the physical requirements of the role including patient movement and prolonged periods of standing.
- Ability to work flexibly across shift patterns and service requirements.
- Ability to travel between Trust sites as required.
- Willingness to undertake mandatory training and competency assessments.
- Commitment to providing high quality patient care.
- Commitment to equality, diversity and inclusion.
- Commitment to maintaining confidentiality.
We are committed to Equal Opportunities and aim to be Effortlessly Inclusive.
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