Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).
The Patient Safety team sits within the Corporate Directorate of Nursing and Quality. The team is required to set the strategic direction for patient safety, to deliver on reactive and proactive aspects of patient safety improvement work and to deliver education and training to enable and support front line staff to keep patients and staff safer.
The job purpose for the Patient Safety and Learning Coordinator is to organise and coordinate trust-wide patient safety learning events by working closely with the patient safety team, senior leadership team, specialist services, external stakeholders and agencies to deliver on successful and engaging events that promote learning and improvement.
The role will also include providing support to the patient safety team by working in line with the Patient Safety Incident and Response Framework (PSIRF), the Trust Suicide Prevention Approach and the Trust Strategy.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
Main duties of the job
Lead on the organisation of trust wide patient safety learning events (virtual or in person).
Support the Trust in sharing timely and immediate learning across Directorates by facilitating events or forums where topics can be discussed. This will be on a frequent, possibly weekly basis.
Ensure high quality governance is maintained for the learning events
Participate in continuously promoting a culture of learning, patient safety and quality improvement.
Communicate effectively with colleagues at all levels.
Produce high level reports relating to patient safety events and learning responses for trust wide quality reporting.
Support trust wide news and learning by helping to maintain the Staffroom patient safety events page and patient safety hub.
Be flexible to meet the needs and demands of the service by providing cross cover in the patient safety team when required.
Able to work on own initiative, organising and prioritising own and others’ workloads to meet changing and often tight deadlines.
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
Job responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role.
Person Specification
Training, Qualifications and Registration
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Educated to degree level or equivalent in academic study or be willing to work towards.
- Additional specialist training in patient safety incident investigation, clinical risk management or relevant field (e.g. Healthcare Safety Investigation Branch Level 2/3 patient safety investigation training or equivalent).
- Recognised training in advanced use of Microsoft Office Packages, Excel and Word
Experience
- At least one-year experience of working in governance or patient safety within healthcare.
- Experience of organising NHS/Patient Safety related events.
- Demonstrable experience in dealing with sensitive and confidential information.
- Maintaining information sources and databases.
- Significant administrative or relevant experience including initiating and maintaining office systems.
- Methodical with good organisational skills, with attention to detail.
- Experience in collaborating with multiple teams from differing professional backgrounds.
- Working under pressure and maintaining a high quality of work.
- Working well with colleagues of all levels and maintaining good working relationships.
- Experience using Microsoft packages, specifically Excel, Word and PowerPoint and experience in using online virtual meeting software, particularly Microsoft Teams.
- Experience of working for the NHS.
- Experience of working in a mental health trust
- Working with multi-disciplinary teams in a healthcare environment.
Knowledge and Skills
- Ability to record data using differing databases
- Ability to be flexible and adjust plans according to team/ service priorities and changing deadlines.
- Excellent verbal and written skills to enable complex information to be interpreted in plain English.
- Excellent communication and team working skills.
- Ability to work in an extremely fast paced and busy environment.
- Personal resilience in response to exposure to sensitive and some distressing situations
- To respond positively to feedback and to adopt a personal continuous learning approach.
- Ability to work well as a team but can also work effectively alone.
- Ability to positively engage with staff, patients, families and external partners. Creating and maintaining strong working relationships for continued improvement.
- Skills for managing events.
- Knowledge in patient safety and the Patent Safety Incident Response Framework.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Kent and Medway Mental Health NHS Trust
Address
Eastern and Coastal Area Office, Canterbury
£32,073 to £39,043 a yearper annum pro rata
Contract
Secondment
Working pattern
Part-time
Reference number
380-SS0807
Job locations
Eastern and Coastal Area Office, Canterbury
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