We are looking to recruit 3 Healthcare Support Workers to join our busy team at Cherrywood Ward in Dartford.
The Healthcare Support Worker is a key member of the multidisciplinary care team and will have continuing responsibility to deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient’s care plan.
Cherrywood Ward is an all-female Acute Admissions and Assessment Ward.
All posts benefit from a High Cost Area allowance.
Main duties of the job
- Recording and reporting accurately any changes related to the patient’s current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
- Recording care given and reporting omissions accurately and in a timely manner.
- Supporting and carrying out therapeutic observations as required and instructed.
- Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
- Supporting new team members.
- Demonstrating a professional approach to work, and abide by the Trust values.
- To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
- Undertake and maintain all essential training to role.
- Working confidently in a variety of environments which present different challenges whilst continuing to act in a professional manner.
- Balancing all aspects of the job role across the 7-day working pattern.
- Being flexible and responsive to competing demands.
About us
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us – if you share our passion for better mental health care and want to be part of a team that’s doing well together.
The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.
As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.
5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures)
Job responsibilities
Please refer to the attached job description for full details and the main responsibilities of the role.
Person Specification
Experience and Qualifications
- A varied and considerable experience of working within Mental Health/Learning Disabilities setting
- Care certificate completed/ability to achieve within 6 months
- Experience of working on a Female acute ward
- Health or Social Care Qualification (NVQ level 3 or equivalent)
Knowledge & Skills
- Good level of English Language – Written and Spoken
- Computer literate with basic understanding of Information Technology (IT)
- To have a good understanding of mental health conditions appropriate to the setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a yearper annum, plus High Cost Area allowance
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