Veterinary Patient Care Assistant
Are you passionate about making pets a priority? We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Harbour Vets Waterlooville. This is a full-time, maternity cover role.
The shift pattern will be Monday–Friday, plus a share in the weekend and bank holiday rota.
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing veterinary practices, diagnostic laboratories, pet crematoria and an e‑commerce division.
About The Role
The PCAs are foundational to our outstanding veterinary practice, supporting our qualified RVNs and vets to provide outstanding care to our patients.
Key Duties
- Nursing care to patients
- Assisting vets and nurses in restraining animals for treatment
- Cleaning, walking, and feeding patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
Qualifications & Experience
- Excellent communicator with strong empathy
- Excellent customer service skills and experience dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling, with a high level of understanding of animal welfare needs
- Resilient and able to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience looking after animals in a veterinary environment is desirable
Benefits
- Salary in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus bank holidays
- Staff discount scheme on veterinary bills and products
- Health benefits including private healthcare
- Employee Assistance Programme and access to over 400 mental health first‑aiders
- and more
Eligibility
Applications are only considered if the applicant has the right to work in the UK; we cannot provide visa sponsorship.
Equality & Diversity
CVS is committed to being a fully inclusive place to work where all colleagues are encouraged to be themselves, where difference is celebrated and everyone feels able to deliver their best. We are determined to build a workforce more representative of the diverse communities we serve.
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