Community Support Worker – HomeFirst East
£25,760 to £27,476 a year per annum / pro rata
The closing date is 09 July 2026
This role involves delivering compassionate care to support people to remain as independent as possible in their own homes, working as part of the Homefirst East Team. East Cornwall is a large rural area and due to the location, public transport is not available. An ability to get to visits independently is essential as is access to your own vehicle. Travel costs for journeys during work time are supported and pool cars are also available for work use, although availability cannot be guaranteed.
You will need to demonstrate excellent communication skills and have a positive approach to people who may have communication difficulties or who have challenging and complex health needs.
You will be required to work a rota that covers 7 days a week including bank holidays from 08:00 to 20:00 hours. Flexibility within this rota, and geographical location, will be important. This is a lone working post and therefore previous experience in a community setting is necessary.
Main duties of the job
- Provide a versatile and responsive service to ensure that opportunities for patients’ reablement are optimised within the community setting.
- Assist patients to achieve their reablement goals using a range of specific activities, without direct supervision, including activities for developing independence in daily living skills, supporting with personal care and promoting a return to normal function and activity with the appropriate use of aids/equipment while reinforcing self‑care wherever possible.
- Be part of an Integrated Care Pathway for older patients that involves a range of services to prevent hospital admission and support discharge from hospital.
- Deliver compassionate care to patients in their own home.
- Report any concerns or issues to the manager in charge and maintain accurate records using various IT systems.
- Make or receive telephone calls and communicate effectively with other professionals, patients and their relatives as required.
Person Specification
Education, Qualifications and Experience
- NVQ Level 3 qualification in care or equivalent experience
- Evidence of experience in a care setting
- Additional relevant training in Healthcare
Skills and Aptitude
- Flexible in attitude and willing to support in other teams when required
- Ability to plan own workload and organise required activities
Personal Qualities
- The ability to deal calmly with stress and distressing situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cornwall Partnership NHS Foundation Trust
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