Ambulance Care Assistant at EMED Group

Company: EMED Group
Apply for the Ambulance Care Assistant at EMED Group
Location: Cambridge
Job Description:

Overview

Apply for Ambulance Care Assistant at EMED Group in Cambridge, England. This full‑time, on‑site position offers opportunities for career growth and the chance to make a real difference every day by supporting patients of all ages on their journeys to and from medical facilities.

Responsibilities

  • Drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently.
  • Assist in the transportation of end‑of‑life patients and ensure empathy is maintained at all times.
  • Build rapport by effectively communicating with patients and their relatives or friends.
  • Lift, secure and help patients in and out of the ambulance.
  • Assist with handing over patients to appropriate staff at treatment centres or hospitals, or to family or friends at home.
  • Transfer patients from beds to stretchers, chairs to chairs, or similar between hospital and other medical settings.
  • Ensure the ambulance is kept safe, clean and tidy.

Qualifications

  • Valid UK manual driving licence (minimum 6 points).
  • Flexible availability for shifts between 05:30am and 00:00am, Monday to Sunday.
  • Experience in care (e.g., HCA, support worker) is advantageous.
  • Commitment to patient care and an effective, empathetic communicator.
  • Physically fit for patient handling and moving.
  • Pass an enhanced DBS check (company funded).
  • Strong team‑working and collaboration skills.

Benefits

  • Life Assurance up to £5,000.
  • Company sick pay covering full salary for 20 days after 2 years of service.
  • 24/7 online/telephone GP consultation and access to prescriptions.
  • Second‑opinion medical support following diagnosis or treatment pathways.
  • Hospital cash plan and sickness protection scheme.
  • Cash‑plan benefits for dental, optical and chiropody.
  • Access to mental health and physiotherapy consultations.
  • Legal advice on domestic issues and financial guidance on retirement, tax and state benefits.
  • Long‑service recognition scheme and values‑based internal recognition events.
  • Refer‑a‑Friend recruitment incentive scheme.
  • Support from the EMED Foundation for colleagues and local communities.
  • Pension scheme, Blue Light Card, uniform provided, EAP and flu vaccination (internal campaign).

Equal Opportunity

EMED Group is committed to encouraging equality, diversity and inclusion among its workforce, eliminating unlawful discrimination and fostering an inclusive and safe working culture for all employees, patients and clients. We aim to be truly representative of all sections of society and provide equal opportunities to everyone.

About EMED Group

The merger of ERS Medical and E‑Zec Medical created EMED Group, the largest patient transport and care partner to the NHS with circa 4,000 colleagues across 60 depots. We develop patient care transport services that improve the health and wellbeing of people in local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

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Posted: July 6th, 2026