Senior Support Worker – Tygwyn

About Iris Care Group

Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward‑thinking care for adults with specialist mental healthcare needs.

Tygwyn is a warm and welcoming supported living service for adults aged 18–70 with learning disabilities and mental health needs. We provide person‑centred care that promotes independence, confidence, and meaningful community involvement.

Benefits

• Industry‑leading training
• Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
• ‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
• Free on‑site parking and uniform
• Friendly and supportive work environment
• Overtime opportunities
• Death in service

Responsibilities

• Provide support in a respectful and dignity‑promoting manner.
• Support individuals in any suitable location to meet their needs.
• Communicate effectively using appropriate methods; assist with personal care.
• Participate in the development and implementation of support plans.
• Assist with household activities.
• Order, receive, store, and administer medication.
• Plan, run, and participate in day‑to‑day events of the service.
• Record and complete necessary documentation.
• Undertake delegated supervisory management responsibilities and provide leadership to less experienced staff to ensure best care practice and optimal outcomes.

Requirements

• Excellent communication and listening skills.
• Knowledge/experience/desire to support individuals with mental health, learning disabilities or challenging behaviour.
• Basic comprehension of English, basic literacy and numeracy skills (GCSE level or equivalent).
• Ongoing commitment to personal development and training.
• Preferably hold an NVQ level 3 or have substantial experience in a similar environment.

About You

As a Senior Support Worker you will also undertake delegated supervisory management responsibilities and provide leadership to less experienced staff to ensure the development of best care practice and optimal outcomes for clients.

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