Contract: Bank / Zero-Hours AgreementHours: Full-time hours available as requiredLocation: London
About the Role
MTVH are looking for a Bank Worker – Care & Support to provide high-quality care and support to vulnerable adults across our services. This flexible role offers the opportunity to work within a variety of supported housing and care settings, delivering person‑centred support that promotes dignity, choice, wellbeing, and independence. You will play an important role in helping customers live safely and confidently within their communities while ensuring their individual needs are met.
Therefore, as part of the Care & Support team, you will provide practical and emotional support to customers, assist with personal care where required, and work collaboratively with colleagues, families, and external agencies. You will help create a safe, supportive environment while encouraging customers to achieve their goals and maintain their independence.
Key responsibilities
- Provide personal care and support in line with individual care plans.
- Support customers with daily living activities and promote independent living skills.
- Recognise and respond appropriately to safeguarding concerns and changes in customer wellbeing.
- Administer and record medication in accordance with policies and care plans.
- Maintain accurate customer records and work collaboratively with colleagues, families, and partner agencies.
What you’ll need to succeed
- Experience working with vulnerable adults.
- A caring, compassionate, and respectful approach to supporting others.
- Good verbal communication skills and the ability to build positive relationships
- Basic IT skills and the ability to maintain accurate records.
- Level 1 Health & Social Care qualification, or willingness to work towards achieving it.
Please note: This role requires an Enhanced DBS check including the Adult Barred List. This is a bank position on a zero‑hours agreement, with shifts offered according to service requirements.
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