Job Overview
The Community & Clinical Support Services at Ormskirk Hospital site are looking to appoint a Support Medical Secretary to provide a comprehensive service with the minimum of supervision to specialities within the division. The successful candidate would be required to type clinical correspondence from audio across both medical and surgical specialities.
Main duties
Applicants must have a sound knowledge of medical terminology and ideally be qualified to at least RSA level 3 / OCR typing and word processing or equivalent. AMSPAR certification is desirable and proficiency in the use of audio typing and Microsoft Office packages is required. Training on in‑house systems will be provided.
The candidate will need to work to tight deadlines, withstand the pressure of a busy team and work on their own initiative.
Person Specification
Qualifications
- NVQ III or equivalent experience
- RSA II / III Typing or Word Processing
- Knowledge of medical terminology
- AMSPAR Diploma
- European Computer Driving Licence (ECDL)
Experience
- Previous secretarial experience with knowledge of secretarial/administrative procedures and systems
- Previous Medical Secretary experience
- Knowledge of Data Protection
- Previous NHS experience
- Knowledge of Microsoft Office Software Package
Skills
- Able to communicate effectively with a wide range of people, both internal and external
- Ability to work as a member of a team
- Excellent interpersonal skills
- Flexible working approach
- Ability to plan and organise own workload to meet targets
Other
- Committed to self‑development to meet the requirements of the role
- Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
- Ability to deal with distressed patients or relatives when answering telephone
- Ability to cope with frequent indirect exposure to distressing or emotional situations in the content of clinical correspondence
- Continuous use of computer / keyboard
- Use of trolleys to transport case notes
- Continuous use of VDU
- Working in an office environment
Benefits
- Generous pension scheme
- Unsocial hours payments (where applicable)
- 27 days annual leave on commencement (pro rata)
- Access to a range of NHS discounts
- Staff Health and Wellbeing programme offering a variety of services
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and, in particular, those from under‑represented groups.
As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.
We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.
The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details, are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision‑making process.
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