Patient Flow Coordinator
The closing date is 06 July 2026.
Shortlisting to take place after closing date, commencing 07.07.26.
Interview expected to take place in the week following shortlisting, commencing 14.07.26 (May Change).
Bradford Teaching Hospitals NHS Foundation Trust is a large vibrant hospital providing acute and community hospital services to the 1.5m people who live in the area. The hospital has approximately 650 beds, employs in the region of 7,000 whole time equivalent staff. We are a dynamic and successful organisation with a strong organisational and personal development focus.
An opportunity has arisen for a motivated individual to join the team of Patient Flow coordinators working in the Command Centre at Bradford Royal Infirmary.
Candidates must have current acute hospital clinical experience, with an interest in operational management, patient flow and acute services.
The Command Centre operates 24/7, 365 days and the successful candidate will be expected to work shifts including weekends, bank holidays and night duties.
The post offers diversity and an opportunity to gain clinical site management and patient flow experience working closely with all Trust clinical areas but particularly with the Emergency Department.
This role is high pressured and fast pace and therefore you will need to be able to work under pressure. You will have line management supervision but will be expected to work independently.
For further information please contact: Clinical Site Matron, 01274 364726.
Main duties of the job
- Attending wards (including Emergency department), identifying any escalations to facilitate timely admission, discharge whilst maintaining a safe care environment.
- Support allocation on a daily basis the team of pool healthcare assistants. Ensure Patient Flow Matron aware of any performance, professional or developmental issues relating to the pool team.
- To work as a key member of staff in the Command Centre, utilising the EPR to allocate and place patients safely and in a timely manner.
- To receive and action promptly the request for bed allocation for routine, planned, urgent and emergency admissions on a daily basis.
- Supporting staff/wards in organising the transfer of patients internally.
- To collect transport booking requests from wards to ensure timely and appropriate transport is booked in advance/or on the day to support patient flow.
- Identify patients whose discharge can be expedited earlier in the day.
- To assist in the review of side room capacity in the Trust.
- To be an active participant in the delivery of the Command Centre “Outstanding Decision Making” programme.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust.
- We are one team.
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job responsibilities
To support those in Charge of Wards and Departments by:
- Develop effective working relationships based on trust and co‑operation.
- Identify the actions necessary to facilitate efficient and effective processes; this includes expediting TTOs and transport for earlier discharges, identifying patients who can be cared for in different settings such as Intermediate care service, supporting staff on a busy ward to receive a patient from ED.
- Liaise with General Managers, Matrons and Clinical Patient Flow Managers as required.
- Liaise with clinical operational staff and with discharge co‑ordinators as required.
- Reflect on management of situations and learn from experience.
Experience
- Previous NHS experience.
- Experience to prioritise and manage a diverse workload.
- Ability to work autonomously and as part of a team.
- Experience of relating to people at all levels (demonstrates ability).
- Experience working in and Acute Hospital Environment.
- Experience of using EPR.
- Experience of hospital patient flow.
Skills
- Literacy and numeracy skills.
- Excel, word, keyboard and powerpoint skills.
- Proven organisational skills.
- Able to deal with sensitive/confidential issues on a daily basis.
- Able to work as part of a multi-disciplinary team.
- Able to work without direct supervision.
- Ability to work autonomously and as part of a team.
- Ability to work in a high pressured and fast paced environment.
Knowledge
- Understanding of Information Governance and Confidentiality.
- Understand service developments and national performance standards.
- Understands the principles of patient flow and the significance of efficiency in patient flow management.
Qualifications
- Educated to A Level, or NVQ Level 4 in Business Administration/Customer Care or acquired relevant equivalent qualification/experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Bradford Teaching Hospitals NHS Foundation Trust.
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