Vision Care Concierge: Patient Experience Lead

Optical Express Group in Cardiff is seeking a Patient Advisor to build relationships with patients and assist in consultations. You will ensure regular communication before and after treatments, undertake diagnostic scans, and help patients complete necessary questionnaires.

The ideal candidate will have a passion for providing excellent customer service, clear communication skills, and strong organisational abilities. The position offers a full-time contract with competitive salary and numerous benefits including 33 days annual leave and free eye surgeries.

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