Centrica plc is seeking a Senior Debt & Revenue Protection Officer in Devon to enhance customer safety and welfare by addressing energy bill payment challenges. The candidate will investigate instances of welfare concerns and energy theft, ensuring customers are safely managed while upholding British Gas’s standards.
This role involves direct customer interaction, assessing their needs, and proposing suitable payment options. The ideal candidate must exhibit strong communication and empathy skills, as well as experience in the energy sector.
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