IBA Accounts Assistant – 6 month FTC (remote or Manchester based)

Role can either be remote or Manchester based – 6 month FTC (Fixed Term Contract).

Responsibilities

• Management of own workload effectively prioritising activity to achieve targets and quality standards as per agreed objectives.
• Build & maintain effective and professional relationships with internal and external stakeholders.
• Support and assist other members of the IBA team to achieve departmental objectives.
• Fully investigate and resolve queries, including more complex queries, in a timely and accurate manner.
• Comply and assist with the development of Group and departmental policies and procedures.
• Identify and record breaches of policies and CASS 5 rules.
• IBA Processing, Cash Management, Cash Allocation, Bank Reconciliations.
• Insurer & Bordereaux Reconciliation.
• Client Money Calculations.
• Client Refunds.
• Payment Processing.
• Debt Management.

Skills and Experience

• 2 + years of IBA experience within Insurance.
• Good reconciliations and cash management knowledge.
• Strong attention to detail and able to prioritise.

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