Case Worker PNC & Warrants, £27,204-£30,333 pro rata, Ipswich, Suffolk – Hybrid (Rota)

Company: Norfolk & Suffolk Constabularies
Apply for the Case Worker PNC & Warrants, £27,204-£30,333 pro rata, Ipswich, Suffolk – Hybrid (Rota)
Location: Ipswich
Job Description:

This is an exciting opportunity to join the PNC & Warrants team, where you will research and undertake updates on the Police National Computer (PNC) and linked systems and allocate, control and maintain Magistrates, Crown and European Arrest Warrants to a final outcome.

The role is 0.77FTE (28hrs 27mins per week) Tuesday, Wednesday, Thursday, Friday plus cover on some Saturdays and Bank Holidays on a rota basis, This is a hybrid role based at Landmark House, Suffolk.

Core Responsibilities

  • Receive requests for information from police, authorised agencies or other persons and research the Police National Computer as appropriate
  • Create reports and data entries on PNC and other systems within required timescales in line with national policy, data standards and local procedures
  • Maintain and review reports and data entries on PNC in accordance with relevant guidelines
  • Make enquiries with DVLA as required in respect of driving licence and vehicle details
  • Process, research and update enquiries on other systems as necessary
  • Undertake research for the monthly PNC impending prosecutions, researching internal and external systems
  • Manage the progress of warrants issued by Magistrates and Crown Courts including allocation for execution, intelligence checks and research
  • Make necessary arrangements in relation to European Arrest Warrant removals and collections
  • Liaise with courts, CPS and other agencies as required
  • Prepare thorough and well-researched submissions for warrant withdrawals as required

Essential Criteria

  1. Demonstrate an ability to work proactively using own initiative
  2. Experience of working effectively as part of a team
  3. Proven ability to accurately input data onto databases maintaining data standards
  4. Experience of organising and completing tasks within given deadlines
  5. Demonstrate effective verbal and written communication skills
  6. Demonstrate an investigative ability

Desirable Criteria

  1. Previous experience of updating the Police National Computer
  2. Experience of working within a police or legal environment

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Posted: July 6th, 2026