Operational Support Officer Expression of Interest

Company: South East Coast Ambulance Service NHS Foundation Trust
Apply for the Operational Support Officer Expression of Interest
Location: Crawley
Job Description:

Job Overview

We are looking for Operational Support Officers to join our Make Ready and Logistics services on a 3‑month secondment to play a key role in keeping our frontline services safe, compliant and ready to respond. This is a hands‑on, operational role with real accountability. You will take responsibility for assurance across vehicles, equipment and facilities within Make Ready Centres, working closely with Fleet, Logistics, Operations and our contracted Make Ready provider.

If you are confident working in complex environments, care about safety and standards, and are comfortable managing risk and resolving issues, this role offers the opportunity to make a direct and visible impact on patient care.

Responsibilities

  • Take operational accountability for ensuring vehicles, equipment and facilities meet Trust, statutory and regulatory requirements.
  • Act as the named site lead for health, safety, IPC and environmental compliance.
  • Lead local assurance processes, audits and inspections, ensuring records are accurate and up to date.
  • Identify risks, investigate incidents and coordinate corrective actions with relevant teams.
  • Work collaboratively with the Make Ready service provider, Fleet and Logistics teams, and the Operational Support Divisional Lead.
  • Provide clear escalation and assurance where issues affect safety, compliance or operational readiness.
  • Support continuous improvement by identifying themes, learning and opportunities to strengthen processes.

Requirements

  • The role is pan‑SECAmb and will require travel across our footprint.
  • Must hold a suitable DBS check (basic, standard or enhanced as required).
  • For patient‑facing positions, new starters should be appropriately vaccinated against COVID‑19 unless medically exempt.
  • Applicants must be 18 years or older.
  • Individuals may be required to cover suitable car insurance costs for business travel.

Benefits

  • Option to join the NHS pension scheme.
  • A minimum of 27 days holiday each year, increasing after five years of service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award‑winning wellbeing hub.
  • Access to NHS discounts and a range of money‑saving deals.

Equal Opportunities and EEO Statement

The Trust is passionately committed to being an inclusive employer, providing a place where we can all be ourselves and succeed. We support equality of opportunity for all our staff and welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress toward becoming more reflective of the diversity of our community and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under‑represented groups.

The Equality Act 2010 protects disabled people—including those with long‑term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you disclose a disability, we can make reasonable adjustments to ensure that any selection processes—including the interview—are fair and equitable. We are committed to offering opportunities to individuals with disabilities and providing ongoing support where necessary.

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Posted: July 6th, 2026