Admin Assistant

Admin Assistant

Hours: Tuesday-Thursday, 08:30-16:30 (3 days per week)

Pay Rate: £12.71 per hour

3 month Temp – ASAP start

We are recruiting on behalf of our client for an organised and proactive Admin Assistant to support their International Trade team. This is a varied role combining administration, customer service, communications, and marketing support. The successful candidate will play a key part in ensuring the smooth delivery of services to businesses across Herefordshire and Worcestershire.

Key Responsibilities

Administration

• Provide day‑to‑day administrative support to the International Trade team.
• Maintain accurate records and databases.
• Assist with filing, document preparation and data entry.
• Support the team with ad hoc administrative tasks as required.

Training Administration

• Assist with the administration of International Trade training courses.
• Process bookings and registrations.
• Prepare training materials and attendee information.
• Liaise with delegates regarding course details and joining instructions.
• Maintain training records and feedback documentation.

Customer Service

• Answer incoming telephone calls and direct enquiries appropriately.
• Respond to general email enquiries in a professional and timely manner.
• Provide excellent customer service to businesses and stakeholders.

Communications

• Send follow‑up emails to prospective customers and existing clients.
• Issue reminder emails for training courses, events and other International Trade services.
• Assist in maintaining accurate contact information within CRM systems.

Marketing Support

• Create engaging marketing content for newsletters, website updates and promotional campaigns.
• Develop and schedule social media posts to promote International Trade services, training and events.

Office Support

• Manage outgoing post and courier arrangements.
• Assist with general office administration.
• Support the team with additional projects and administrative duties as required.

About You

The ideal candidate will be:

• Highly organised with strong attention to detail.
• Confident using computers and office systems.
• Strong in customer service and communication.
• Proactive and able to manage a varied workload.
• Experience in marketing, content creation, or prospecting would be an advantage.

If you are a reliable and adaptable administrator looking for a part‑time role within a supportive team environment, we would like to hear from you.

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