Customer Service Administrator

Thrive Trowbridge are delighted to work with our market leading client in the Trowbridge area who are looking to recruit a Customer Service Administrator on a permanent basis.

What you will be doing

• Providing essential administrative support to the team including production of a variety of documents and updating systems
• Dealing with client queries via phone and email
• Updating on orders and delivery schedules
• Liaison with a number of internal departments
• Managing stationery supplies and post

What you will need to succeed

• Proven administration and customer service experience, ideally gained working with a technical / engineering environment
• A confident communicator at all levels, adept at working under pressure where deadlines change on a regular basis
• Good levels of numeracy as well as problem solving skills
• IT / data entry proficiency including Microsoft Office, ERP system experience beneficial
• Excellent communication skills over the phone as well as via email

What you will receive in return

• Competitive salary
• Monday to Friday full-time please note 100% office based
• Great benefits including 25 days holiday plus BHs
• The chance to work with a unique product portfolio in a varied role
• Supportive and friendly team

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