Receptionist Administrator

Responsibilities

• Meeting and greeting visitors, including staff arrivals.
• Answering inbound calls using MITEL switchboard promptly and politely.
• Ensuring the reception area remains tidy.
• Liaising with departments to inform them of visitor arrivals.
• Issuing faxes to relevant staff.
• Informing HR of staff sickness calls.
• Managing the carpark diary.
• Coordinating courier services.
• Sorting and distributing post.
• Managing meeting‑room diary and ensuring rooms are set up before meetings.
• Ordering lunches and refreshments when required.
• General housekeeping of reception and meeting‑room areas.

Administration Duties

• Filing.
• Email distribution (mail shots), binding, photocopying, and database management (training provided).
• Overflow typing.

Qualifications

• Experience in a similar receptionist role.
• Proficient IT skills: Microsoft Word, Outlook, Excel.
• Excellent communication skills, both over the phone and face‑to‑face.
• Team‑player attitude and willingness to perform administrative tasks as well as front‑of‑house duties.
• Switchboard experience preferred; MITEL experience not mandatory.

Other Information

Full‑time, permanent position. Monday‑to‑Friday 8.30 am‑5.30 pm with an hour for lunch. Works alongside one other receptionist. Onsite parking is not available; public transport links to Clifton Village are close to the office.

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