Bereavement Support Officer
The Bereavement Support Officer in High Wycombe provides empathetic, professional administrative and reception support at Amersham Crematorium.
Working full‑time on a temporary hybrid basis for an initial eight‑week assignment, you will serve as a key contact for funeral directors and bereaved families. Your strong customer service and organisational skills are essential for managing sensitive interactions. This Monday‑to‑Friday, 9:00am to 5:00pm role pays £13.99 per hour, offering free on‑site parking and potential temp‑to‑perm progression. You will handle essential clerical duties within a busy crematorium environment, requiring both compassion and efficiency.
Bereavement Support Officer Buckinghamshire Council | Amersham Crematorium £13.99ph | Full‑Time | 8‑Week Temporary Assignment (Potential Temp‑to‑Perm) Monday to Friday, 9:00am – 5:00pm Amersham, HP7 0ND (Free On‑Site Parking)
Pertemps is recruiting on behalf of Buckinghamshire Council for a compassionate and organised Bereavement Support Officer to join the team at Amersham Crematorium. This is a rewarding opportunity for someone with strong administrative and customer service experience who can provide professional and empathetic support to bereaved families during a sensitive time.
Responsibilities
- Welcoming visitors and providing reception cover
- Supporting bereaved families with sensitivity and professionalism
- Processing cremation and funeral documentation
- Liaising with funeral directors and stakeholders via email, telephone and face‑to‑face
- Data entry, scanning and maintaining accurate records
- Responding to customer enquiries and correspondence
- Supporting the wider team with general administrative duties
The crematorium facilitates approximately 4,000 cremations each year, making this a varied and busy role where excellent communication and attention to detail are essential.
About You
- Previous administration experience within a busy office environment
- Strong customer service skills
- Excellent verbal and written English
- The ability to communicate with empathy and professionalism
- Good attention to detail and organisational skills
- Confidence using computer systems and Microsoft Office applications
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