Personal Support Assistants – Grades 1 & 2

Personal Support Assistants – Grades 1 & 2

Published: 01/07/26

North Tyneside

Competitive

Full-time

Home Care / Specialist Care

Closing: 03/08/26

Purpose

To offer practical, flexible assistance to help people aged 18 and over to remain independent, gain confidence and provide support to maintain social networks in accordance with agreed care and support plans.

To work in partnership with health care professionals in the physical, emotional and social needs of tenants and customers, in a way that promotes independence and respects the dignity of individuals.

Duties & Responsibilities

• Follow the directions of the customers, care, and support plans.
• Enable customers to maintain personal hygiene and appearance which may include:
  • Help with bathing, washing, and dressing
  • Assist in and out of bed/wheelchair, with hoist if necessary, following training
  • Feeding customers where necessary and assisting/preparing meals and drinks as authorised in care plans
  • Helping give medication in strict accordance to care plans
• Reporting to the team leader / on call support as appropriate:
  • Any change tin the customer’s health and well-being
  • Changes to medication or level of support required
  • Any other problems that may have or could arise
  • Risk or potential causes of harm
  • Report any safeguarding concerns
• To encourage and support customers to take part in activities, individual interests, leisure time activities – as identified in the care and support plan.
• Maintain and respect customer confidentiality at all times.
• Comply with GDPR.
• Accompany customers to appointments as identified in care and support plan.
• Ensure the health, safety and welfare of customers, yourself, and other staff in relation to your activities and responsibilities.
• Ensuring health and safety procedures are followed and concerns are reported, as necessary.
• Attending team meetings, staff training and personal development as identified.

Requirements

• Basic education
• Have a sensible and level-headed approach
• Ability to work within a team
• Can work on you own initiative
• Understanding the needs, rights and choices of older people
• National living wage employer
• Annual thank-you events

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