Customer Care Specialist: Proactive Calls & Solutions

McKesson in Stoke-on-Trent is looking for a Customer Service Representative. In this role, you will manage inbound customer calls, perform outbound calls, and ensure a high-quality customer experience aligned to key performance indicators (KPIs).

The ideal candidate should have strong problem-solving and communication skills, able to handle complaints, and possess customer service experience. The position offers 20 days annual leave and a supportive employee assistance program.

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