SEND Caseworker
Inclusion Service – Lancashire County Council
Salary: £28,142 – £32,061, Full Time, 37 hours per week
Location: Lancashire, (Hybrid / Countywide)
Make a Real Difference for Children and Young People Across Lancashire. Imagine starting a role where every conversation you have, every decision you make, and every relationship you build directly improves the life of a child or young person with special educational needs or disabilities. If that excites you—this is the perfect opportunity.
We’re investing in our Inclusion Service to strengthen how we support families, schools and settings across Lancashire. As a SEND Caseworker, you’ll be right at the heart of that mission. Your organisational, empathy and commitment to inclusion will help ensure young people get the right support at the right time—and you’ll see the impact of your work every single day.
About The Role
This is a dynamic, people‑focused administrative role where no two days look the same. You’ll provide essential coordination and organisational support by liaising closely with families, schools and multi‑agency partners, guiding them through statutory SEND processes and ensuring their voices are heard at every stage.
Your work will involve managing and administering key elements of the Education, Health and Care (EHC) process—coordinating needs assessments and annual reviews, preparing and maintaining documentation for SEND panels and case reviews, and acting as a trusted point of contact for service users and professionals. You’ll also be responsible for maintaining accurate digital records, supporting a designated group of educational settings, and helping the council deliver its statutory responsibilities under the Children and Families Act 2014 through effective administrative practice.
If you’re someone who thrives on structured processes, relationship‑building and meaningful work—this is a role where you can truly shine.
This is an exciting opportunity for enthusiastic and committed people to join the Inclusion Service. There are a number of permanent SEND Caseworker posts available within the Inclusion Service, these posts are ideally suited to people who have an administrative background who would like to work in a busy supportive workplace.
As a SEND Caseworker you will provide efficient and effective administrative support which enables the Inclusion SEND Service to place children, young people and their families at the centre of all practices and processes and ensure that the service is able to discharge its statutory duties in line with the SEND Code of Practice.
About You
You’ll bring experience in administrative or casework roles, ideally with people‑facing responsibilities. You’re confident managing a busy caseload, staying calm under pressure and communicating clearly with a wide range of audiences. Most importantly, you care deeply about inclusive practice and safeguarding, and you’re ready to learn, grow and develop in a supportive team environment. An understanding of SEND processes is helpful—but if you’re eager to learn, we’ll help you build that knowledge.
You’ll need GCSE grade 5 (or equivalent) in English and Maths.
Why Join Us?
A workplace that values flexibility and wellbeing: We offer hybrid working, generous annual leave (26 days rising to 32 with service), 10 bank holidays, the option to buy additional leave, the Local Government Pension Scheme, and access to a wide range of discounts and salary‑sacrifice benefits.
Development you can feel proud of: You’ll receive a thorough induction, ongoing CPD, opportunities for professional qualifications and regular supervision. Reflective practice and peer support are part of our culture, and progression is actively encouraged.
A culture built on trust and inclusion: We respect that people work best when they feel supported. We encourage flexible working patterns, promote a compassionate team culture, and ensure everyone feels empowered to deliver their best.
Closing Information
Closing Date: 12 July 2026
Interviews: TBC
Post covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a ‘disclosure’. Further information can be found on the ‘Our Recruitment Process’ tab.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
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