This role is ideal for someone who is reliable, adaptable, and enjoys working as part of a team while providing excellent service to the public. Previous experience in General Practice is desirable.
The position is part-time, with core working hours of 8.00am to 6:30pm, Monday to Friday. Flexibility is essential, as additional hours will be required to provide cover during colleagues’ annual leave and other periods of absence.
Main duties of the job
Main duties are answering the phones, booking in patients, administering repeat prescriptions, scanning, referrals and dealing with all types of queries, sending emails, chasing letters from hospitals, etc.
Patient care is paramount and the candidate would need to be caring along with efficient. We use System One but the candidate would also need to be confident with Windows.
About us
We are a busy surgery with over 7000 patients. We have 2 partners and 4 salaried GPs. We have 7 reception/admin staff. Located in Hounslow.
Job responsibilities
Welcome and assist patients, ensuring they are directed to the most appropriate service or healthcare professional in a professional, courteous, and efficient manner.
Provide administrative and general support to the Practice team while delivering a friendly, approachable, and positive experience for patients and visitors, whether they are attending the Practice in person or contacting us by telephone.
Experience
- Experience in working with System One clinical system
- Knowledge of Windows
- Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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