SEND Communication and Interaction Service Outreach Officer

Company: BRENT COUNCIL
Apply for the SEND Communication and Interaction Service Outreach Officer
Location: London
Job Description:

Salary range: £52,194 – £55,323 p.a. inc. London weighting pro rata. Contract: 36 month fixed term, end date 31st March 2029. Hours: 36 hours FTE 1.0, term time working (39 weeks). Location: Brent Civic Centre and other locations as required.

The Role

We are seeking a skilled and compassionate SEND Communication and Interaction Service Outreach Officer to support children and young people with speech, communication and language needs (SLCN) and to guide families through the assessment pathway for possible autism diagnosis. This is a rewarding and impactful role, working closely with families, schools and a range of professionals to provide specialist advice, build understanding and ensure children receive the right support at the right time. You will play a key role in empowering families and strengthening inclusive practice across Brent.

Key Responsibilities

  • Providing specialist advice, guidance and support to schools on meeting the needs of pupils with communication and interaction needs.
  • Supporting families through the assessment process, including attending appointments, offering advice and signposting to relevant services.
  • Delivering training and workshops for parents, carers and school staff to build understanding and promote effective practice.
  • Working collaboratively with settings and families to develop supportive environments and tailored strategies for children.
  • Liaising with a wide range of professionals, including therapists, social care and education colleagues, to ensure coordinated support.
  • Supporting smooth transition pathways, including referrals into specialist services where appropriate.
  • Maintaining accurate records and contributing to service development and improvement.

The Person

We are looking for a knowledgeable and empathetic practitioner with strong experience supporting children and young people with speech, communication and language needs.

Qualifications

  • Significant experience working with children and young people with speech, communication and language needs across a range of ages and settings.
  • Strong experience of working with families and supporting parents and carers through complex processes.
  • Expertise in identifying and supporting communication and interaction needs, including an understanding of diagnostic pathways.
  • Confidence delivering training, advice and support to both professionals and families.
  • Strong partnership working skills across education, health and care.
  • Excellent communication and interpersonal skills, with the ability to build trust and positive relationships with a wide range of stakeholders.
  • Highly organised, able to manage own workload and prioritise effectively.
  • Committed to inclusion, safeguarding and improving outcomes for children and young people.

Benefits

  • Up to 33 days annual leave (depending on length of service) plus bank holidays.
  • Excellent pension with generous employer contributions (LGPS).
  • Hybrid and flexible working options available for most roles.
  • Supportive family‑friendly policies for parent, guardians and carers.
  • Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme.
  • Financial support such as education sessions, childcare deposit loans and season ticket loans.
  • Travel perks including affordable parking nearby, a Cycle to Work scheme and great onsite facilities.
  • Learning and development opportunities to help you grow your career.
  • Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment.

Closing Date

Closing date: Sunday 5th July at 23:59.

Application Guidelines

Along with your CV, you must provide a supporting statement clearly demonstrating how you meet the key criteria. We recommend using examples from your experience to evidence your knowledge, skills and achievements relevant to the role. Please note that CVs alone will not be accepted and applications that do not sufficiently address the essential criteria may not be shortlisted.

Legal and Diversity Statements

Brent Council values the diversity of its community and aims to have a workforce that reflects this. We positively encourage all applicants to self‑identify their characteristics in the diversity survey section of the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights can be found.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including non‑visible disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.

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Posted: July 6th, 2026