Salary
£28,598 to £31,022 per annum (Grade 4)
Hours
37 hours per week, Monday to Friday
Place of work
Worthing Crematorium
Closing date
12th July 2026 at 23:55 pm
Interviews
Week commencing 20th July 2026
Role
Bereavement Services Support Officer – support the Senior Bereavement Services Team Leader to provide frontline administrative support for bereavement services, including Worthing Crematorium, Adur & Worthing Cemeteries and closed churchyards.
Key Responsibilities
- Provide effective frontline administrative support for bereavement services.
- Assist with scheduling, documentation and customer care for bereavement stakeholders.
- Work closely with team leader to ensure high standard of service.
- Support client communications and problem solving.
- Maintain accurate records and reporting for bereavement activities.
Qualifications & Skills
- Prior experience in bereavement or related support welcomed.
- Excellent communication and customer service skills.
- Strong problem solving and adaptable approach to work.
- High standard of customer care and attention to detail.
- Good organisational and time‑management skills.
- Ability to work independently and as part of a team.
Benefits
- Generous leave entitlement: minimum 26 days + bank holidays.
- Local Government Pension.
- Training and development.
- Occupational health.
- Employee Assistance Programme.
- Employee resource groups/networks.
- Buddy support programme.
- Flexible working options.
Equality & Diversity
We are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017, and support a guaranteed interview scheme for eligible care leavers.
As a Disability Confident employer, we will offer interview to a fair and proportionate number of disabled applicants meeting essential criteria.
For further information regarding this role, please contact: james.thomas@adur-worthing.gov.uk or andrew.fordham@adur-worthing.gov.uk
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